Please visit our Cannabis 101 page for information regarding medical cannabis.
True Farma Customer Support hours are Monday – Saturday, 10:30am - 5:30pm PST.
You can reach us via
· Email > email@example.com
· Phone > (805) 603-1422
· Chat > Click on Chat icon on any TrueFarma.com page
When you make an order, the confirmation page and order confirmation email will indicate how the charge will appear on your statements.
By law, True Farma delivers to California addresses only. All deliveries require a signature by the person listed on the receipt who is 21 or older, and who must provide a photo ID with birthdate to the delivery driver and sign for the order.
True Farma uses a courier service, Ganjarunner (License No: C9-0000185-LIC), to deliver your medical cannabis products to your door. Orders must be made prior to 9:30 PM PST to qualify for next day delivery.
We delivery to 92% of California. To check if your zip code is within our delivery area, and your delivery options, please enter your zip code here (5 digit zips only) .
To order, you'll first need to register an account with us. You must be at least 21 years old to purchase. If you need assistance with placing an order, please contact True Farma Customer Support.
Currently, California law does not distinguish between medical cannabis for humans and pets. Accordingly, you must still be 21 years or older to make such purchase.
As a general rule, consumable products cannot be returned or refunded unless that product has a defect or recall. That being said, we want you to be completely satisfied with your purchase and employ a happiness guarantee which allows us to make decisions about correcting a bad experience on a case by case basis. If you have any issues with your product please contact True Farma Customer Support.
Effective January 1, 2018, California imposes a 15% state excise tax on all sales of cannabis products, and a sales and use tax of almost 8%. Broad spectrum medical hemp products and products not containing medicine (e.g., vaporizer pens and chargers) are exempt from the 15% state excise tax.
If you are in possession of a California Medical Marijuana Identification Card, you will not be assessed the sales and use tax. You need to upload a copy of that document to your account and await approval from True Farma
There are no promotions at this time. Please check back to see when promotions are running, or subscribe to our newsletter to keep informed.
The recent headlines regarding the dangers of vaping is alarming to all of us. There have been hundreds of incidents in 33 states, and 5 people have died. Inhaling tobacco or cannabis products into the lungs has been done for hundred of years, so what has changed, and what do you need to know to protect yourself?
Vapes, or e-cigarettes contain either nicotine, cannabis oil, or sometimes both. That alone does not cause harm, but what these oils are mixed, or cut with, matters. Vape oil in cartridges may be thinned with fillers like propylene glycol, or other agents that makes it easier to draw. Recently Vitamin E acetate has also been named. These substances may be carcinogenic, and also lead to inflammation and infection.
These ingredients should never be found in vape cartridges, but this market is unregulated in America, and therein lies the risk. The products in question were purchased in the black or gray markets and not tested for safety. The FDA has not governed the vape industry or regulated these oils because they’re not considered medicine. It was thought vaping is benign, and that is it simply a safer alternative to smoking. Clearly, someone needs to step in to guide safe standards on manufacturing, and to oversee distribution with testing along the way.
What can you do to stay safe and not expose yourself to these risks? Unlike the FDA, California has a regulated system. Therefore, you should only buy cannabis vape cartridges from a licensed manufacturer and distribution system. Cannabis oils that are made here in California for sale to our population must adhere to strict safety laws. Oils must be tested for potency, purity, pesticides, contaminants, heavy metals, and prove that they are safe for human use. Everything in the legal, licensed supply chain in California should be safe.
True Farma has taken steps to ensure that our supply chain of vaporized oil cartridges is clean and free from contaminants. We carefully screen our manufacturers, and partner only with those who are serious about safety and provide third-party laboratory analysis to back it up. This applies to True Farma branded vape cartridges as well.
Every vape in our menu is comprised of pure cannabis oils and terpenes, preserving the flavors of the strains, and free from cutting agents or fillers. This is a longer and more expensive process, but it is the right way. California cannabis regulations are in place, despite the lack of FDA oversight, and we can allay your fears.
We welcome your comments and ask for your continued trust in our efforts to help you reach your goals of health and wholeness. Thank you for your business and support of our mission.
The True Farma Team